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THE OPPORTUNITY

VPN usage is already widespread, creating an opportunity for a more accessible and collaborative way to access secure connections.

89%

Consumers want to use AI in future travel planning

41%

Travelers use AI for transportation planning

84%

Travelers who used GenAI for travel say it improved their experience

AI-Powered Mobility Assistant

Hey Bolt is an AI-powered mobility assistant concept designed to make everyday ride-hailing simpler, more conversational, and more personalised.

I explored how AI could help users move beyond traditional ride-booking flows by allowing them to interact with Bolt through natural language and voice. Instead of navigating through multiple screens to find a destination, estimate a fare, or book a ride, users can simply tell the assistant what they need and receive relevant information and actions in response.

The Challenge

The Challenge

Traditional ride-hailing experiences rely heavily on users manually searching for destinations, comparing ride options, estimating costs, and moving between different parts of the app.

I explored how AI could reduce some of this effort while still giving users enough information and control to make confident decisions.

Traditional ride-hailing experiences rely heavily on users manually searching for destinations, comparing ride options, estimating costs, and moving between different parts of the app.

I explored how AI could reduce some of this effort while still giving users enough information and control to make confident decisions.

The Solution

The Solution

The experience covers destination discovery, ride recommendations, fare estimation, driver availability, ride booking, and scheduling. Users can describe what they want in their own words, while the assistant turns that request into useful information and actionable ride options.

For example, a user can ask for a fun place to take a friend for a birthday, and the assistant can suggest destinations alongside activity prices and estimated ride costs. Users can also ask for a fare estimate between two locations without going through the traditional booking flow.

The experience covers destination discovery, ride recommendations, fare estimation, driver availability, ride booking, and scheduling. Users can describe what they want in their own words, while the assistant turns that request into useful information and actionable ride options.

For example, a user can ask for a fun place to take a friend for a birthday, and the assistant can suggest destinations alongside activity prices and estimated ride costs. Users can also ask for a fare estimate between two locations without going through the traditional booking flow.

Potential Impact

Hey Bolt has the potential to make everyday mobility more accessible, personalised, and convenient by reducing the effort involved in searching, comparing, and booking rides. By allowing users to ask questions, discover destinations, estimate fares, and plan trips within one conversation, the experience can create more reasons to interact with Bolt beyond simply booking a ride. This could encourage more frequent and meaningful engagement while positioning the app as a tool for both transportation and travel planning.

© 2026 Raymond Ihuman. All rights reserved.
© 2026 Raymond Ihuman. All rights reserved.

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